mobile payments

4 Things You Need on Your Mobile Payment App

As a big fan of Starbucks, I’ve been using their mobile app for a while. After a few uses, I quickly realized that it is essentially a mobile payment app—combined with a loyalty program, debit note and store locator. In addition, they offer free songs for me to download every week and an additional way for me to keep track of my favorite drink.

Mobile Banking Today: Highlights from #MCS2013

As we continue to study the consumer path to purchase, changes in mobile commerce and banking help drive the behaviors and adoption of “the mobile purchase.” Consumers are more comfortable with mobile transactions, online banking, and custom mobile apps–and the banks are paying attention. We identified three themes from the 7th Annual Mobile Banking and Commerce Summit in Miami with fresh new statistics…

Use of Mobile Tap and Pay Will Double in the Next Year, but Mainstream Mobile Wallet Adoption is Far Off

Last month, the stock prices of credit card networks jumped after Google announced the expansion of its Google Wallet. Google added Visa, American Express, and Discover to its mobile payment system, which already included MasterCard. With Google’s digital wallet, consumers can pay for goods and services by tapping their Smartphone to capable terminals, instead of swiping a credit card. Wall Street apparently likes the idea of the digital wallet, but

Mobile Wallet: Consumers Are Hesitant, but for Different Reasons

I just searched the phrase “mobile wallet wars” in Google and it returned over 1.8 million results. Mobile wallet is officially buzzing. To be dubbed a war suggests a certain intensity as competitors make a mad rush for territory (a.k.a. consumers). A lot is being talked about in this realm, and action is being taken, too. Google teamed up with a few partners including Citi and MasterCard to introduce Google

Mobile Intelligence: Where Mobile Adoption In Financial Services Stands Today

Image from Jakub Krechowicz/Shutterstock In our quarterly survey of approximately 1,200 financial product owners – Compete’s Mobile FS Intelligence survey – we seek to understand sentiment on the mobile channel across the banking, credit card, brokerage, and auto insurance industries. In this blog, I’ll share a little bit about where mobile adoption in financial services stands today. In terms of overall adoption, in Q2 2011 36% of financial service account

Are Early Adopters of Mobile Banking Satisfied?

When you follow the mobile wallet news, one of the first things you notice is that there is an enormous amount of investment in mobile banking services. It seems like banks and other financial services firms launch a new app every week. Even credit unions are in on the mobile action. Qualitatively, the investment seems disproportionate to the current adoption level. I can’t say I know anyone who uses mobile

The Weekly Compete Pulse

This week was our first week in our new office! We have great new cubicles, a beautiful new view, and fantastic new neighbors! Our Kantar Media sister company, Cymfony Inc., shares the space with us and we couldn’t be happier about it. We aren’t too far away from our old office, but it’s still great to explore lunch & coffee break spots while the slightly different work commutes spice up