klout

Customer Service: All that AND a bag of chips. Popchips, that is.

A couple of weeks ago, I addressed a customer service issue with Kloutperks and Popchips. To my surprise, the CEO of Klout reached out in the comments section. This was awesome for a few reasons: 1-It was the CEO of a company. Even if only 5 people work there, this is a big deal to me. To have a real human reach out to address the customer service issue says

Don’t Irk The Influencers: The Power of Klout

Klout. A word that didn’t exist a few years ago. Now, you can’t look at an analytics or metrics blog without hearing the word pop up. According to Klout.com, “The Klout Score is the measurement of your overall online influence. The scores range from 1 to 100 with higher scores representing a wider and stronger sphere of influence. Klout uses over 35 variables on Facebook and Twitter to measure True