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iOS 7 and MacBook Air Win Customers’ Attention at WWDC 2013

Earlier this month Apple’s chief executive, Tim Cook, took to the stage to deliver this year’s keynote address at the tech giant’s annual World Wide Developers Conference (WWDC) in San Francisco. The WWDC offers a venue for Apple to showcase its latest toys, and gives developers and industry professionals a chance to get a first look.

Financial Services Firms on Facebook: We Like What We See

Financial services firms have gotten a bad name when it comes to their social media efforts. I did a quick search on “social media and financial services.” While my query generated 61 million results in less than a tenth of a second, the top-ranked perspective articles would have you (mistakenly) believe that financial services (FS) companies are failing at social customer relationship management. I’d like to present an alternative view

Facebook: More Than Just Likes

Social media and Facebook in particular continue to be all the rage: consumers can’t get enough and businesses feel they have to be part of the mix. To help shed light on how businesses are using presence on Facebook, Compete compared traffic to the Facebook pages of over 40 brands to traffic to those brands’ websites. Brands included those in the financial services, automotive, retail, telecom, and travel industries.  In some

Apple, Lala, and the Growth of Streaming Content

A couple months ago, my mp3 player developed an unhealthy obsession with Journey’s "Don’t Stop Believing". It would turn on, regardless of the time of day or night, and play "Don’t Stop Believing" on repeat until I was able to hit it a few times and stifle its cry for attention. With the promise of a $150 price tag for repair from tech support, I decided to rough it and