Will Banks Remember, Remember the 5th of November?
Image from: Bank Transfer Day / Shutterstock There’s been a lot of talk recently about November 5th, the unofficial “leave your bank” day, a grassroots effort against large corporate banks who aim to replace the revenue they were getting from small business with new user fees. I decided to take a look at the Facebook page surrounding the “Bank Transfer Day” campaign and found that it has already garnered over 28,000+
Mobile Intelligence: Where Mobile Adoption In Financial Services Stands Today
Image from Jakub Krechowicz/Shutterstock In our quarterly survey of approximately 1,200 financial product owners – Compete’s Mobile FS Intelligence survey – we seek to understand sentiment on the mobile channel across the banking, credit card, brokerage, and auto insurance industries. In this blog, I’ll share a little bit about where mobile adoption in financial services stands today. In terms of overall adoption, in Q2 2011 36% of financial service account
Financial Services Firms on Facebook: We Like What We See
Financial services firms have gotten a bad name when it comes to their social media efforts. I did a quick search on “social media and financial services.” While my query generated 61 million results in less than a tenth of a second, the top-ranked perspective articles would have you (mistakenly) believe that financial services (FS) companies are failing at social customer relationship management. I’d like to present an alternative view