Tim Wilson

‘Tis the Season for Mobile Shopping

Name the movie: Jake: How often does the train go by? Elwood: So often that you won’t even notice it. Those famous lines, of course, are from the classic Blues Brothers movie with Dan Aykroyd and John Belushi.  It appears as though we may be reaching the point where mobile shopping is something we do so often that we don’t even notice it. One of the more amazing things about

Backpacks Get Lighter While Ebook Retailer Wallets Get Heavier

September is back-to-school time, but many students this year are headed forward – to the future that is. Our data suggest that e-books may finally be sounding the death knell for printed textbooks. Technology continues to change how we work, play and, now, learn. Netflix forced Blockbuster to nearly go bust, while Hulu and YouTube continue to turn the TV watching experience – and the ad industry – upside-down. On

Pet Project: Inside Compete’s “Animal Lover” Category

For many Americans, Sunday is shopping day. But not all that shopping is done for the human members of our families. Sunday also seems to be pet shopping day. The “Animal Lover” category on Compete.com, which includes the leading pet retailers and pet information sites, shows a clear pattern of peaks in daily reach on Sundays. A closer look at online sites within the category shows a similar pattern for

Tastes a Little Salty

Summer time is synonymous with many things: family vacations, going to the beach, barbecues (read: frozen margaritas), and of course, summer movies. Each year we are treated to Hollywood’s best as they seem to "slow-play" their hand all year long, only to bet the pot on summer releases. Every week there seems to be a new "blockbuster" movie being released. Much like political commercials in October and November, there is

March Madness Goes Online

March might be my favorite month:  The first day of spring, baseball’s spring training, meaningful NBA games, and *VERY* meaningful NCAA games. Even more so than the Super Bowl, March Madness excites people of all walks.  People who you never heard mutter anything about sports, other than the color of their "outfits" or uniforms seem to enter a pool and fill out a bracket with their picks.  Often times some

Clicking Their Way to Home Improvement: How Consumers are using the web in home improvement projects

I think Macgyver is the ultimate handyman.  The way he is able to fix, create, or build whatever it is he needs under nearly any circumstances is amazing. Most Americans don’t have Macgyver’s knowledge, capabilities, or writers- but what many of us do have is access to the Internet.  And when it comes to fixing, creating, or building, people are using it in record numbers.

At Your Service — A look at The Home Depot and Lowe’s Online Customer Service

As a renter, I never understood why Home Depot and Lowe’s were so popular. Then, I bought my first house. I lost track, but believe that first month of home ownership resulted in me going to THD approximately 537 times. As these two titans continue to battle for contractor and consumer’s hearts and wallets, The Home Depot has taken a page from Hoosier’s Coach Norman Dale’s playbook and announced a

Spring is Time for Pets and Petco

“My goal in life is to be as good of a person my dog already thinks I am.” ~Author Unknown I’ll never forget the day I fell in love. I was driving north on the 5 in San Diego from the airport home to Del Mar. Cargo was flown in from Oklahoma City to San Diego and this cargo changed my life. I had been against getting a dog for

Interview with Retail Industry Veteran Kevin Ertell

Compete recently had the opportunity to speak with Kevin Ertell, a well known E-Business and Online Operations veteran. Most recently Kevin led the E-Business efforts at Borders and guided the highly successful launch of Borders.com. Prior to Borders Kevin was an SVP with Tower Records responsible for online operations. Kevin shared his insights on everything from Border’s Magic Shelf to the impact of Mobile and use of Videos. What’s the

Top 10 Biggest Winners and Losers This Holiday Season

All retailers rely heavily on the holiday season to boost their sales – with more and more of these sales now taking place online. According to a recent report by Internet Retailer, publicly traded companies saw their online sales grow by a collective 21% in the 3rd quarter. Below is a list of the Top 10 biggest winners and losers so far this holiday season in terms of attracting traffic

Department Store Pre-Holiday Traffic Up; Kohls Connecting Online & Offline Channels

I’m lucky. Or, at least I feel like I’m lucky. I don’t have to battle the lines, crowds, and traffic associated with holiday shopping. You see, I have several siblings that love to shop. So, with some careful planning I can deftly delegate all shopping off to each of them. I’m the idea guy. I come up with the gift — they get it. As much as the holidays seem