Debra Miller Arbesman

Compete Holiday Insights™ 2010

Slowly but surely, consumers are working their way through their holiday shopping list. The newest Compete Holiday Insights™ survey finds that as of October 24, 54 percent of consumers surveyed had started their holiday shopping for the year and 23 percent had completed more than a quarter of their total shopping, up from 50 percent and 16 percent, respectively, two weeks ago. Along with the increased shopping activity came increased

Welcome Holiday Season 2010!

The holiday shopping season seems to get earlier and earlier every year.  According to the Compete Holiday Insights™ survey, consumers have already begun crossing items off of their shopping lists.  As of October 11, half of consumers surveyed had started their holiday shopping for the year and 16% had completed at least 25 percent of their shopping.

Research Before Online Purchase

The Compete Online Shopper Intelligence study provides powerful insight into the complete online shopping experience. For more consumers insights, please contact Debra Arbesman at darbesman@compete.com for more information. There are so many tasks that have become immeasurably easier thanks to the Internet that it is hard to imagine how we ever survived without it. Shopping is a great example. Before the Internet, researching products meant going to the library to

Back-to-school Shoppers Dip Into Their Wallets and Head Online

The Compete Online Shopper Intelligence study provides powerful insight into the complete online shopping experience.  For more consumers insights, please contact Debra Arbesman at darbesman@compete.com for more information. The days are getting shorter and the weather is getting cooler; this can only mean one thing"”it is back-to-school time!  While children permanently dread this time of year and parents always breathe a collective sigh of relief, each year brings uncertainty for

Cross Channel Shopping Is a Must

The Compete Online Shopper Intelligence study provides powerful insight into the complete online shopping experience.  For more consumers insights, please contact Debra Miller at dmiller@compete.com for more information. More than 1 out of every 3 consumers indicated that they are extremely or very likely to research products online before purchasing them in a store, accordingly to the latest Online Shopper Intelligence study.  While this statistic is interesting and thought provoking,

Coupons Are Good For the Bottom Line

The Compete Online Shopper Intelligence study provides powerful insight into the complete online shopping experience.  For more consumers insights, please contact Debra Miller at dmiller@compete.com for more information. Coupons have long been a favorite tool of savvy online shoppers.  One-third of online shoppers surveyed in the latest Online Shopper Intelligence™ survey said they generally use coupon sites while shopping online.  In fact, 35 million consumers visited coupon sites in April

Parent Appreciation Day

Having celebrated Mother’s Day a few weeks ago and with Father’s Day just around the corner, I was curious as to which day attracts more attention from consumers. Analyzing data from the latest Online Shopper Intelligenceâ„¢, I found three very interesting takeaways: 1) Consumers buy more Mother’s Day gifts. 66% of respondents bought at least one Mother’s Day gift this past year, but only 54% plan to buy a Father’s

Ben and Jerry’s Declares Free Cone Day

I apologize to all the lactose intolerant people reading this post, but ice cream is one of the most delicious foods in the world.  It comes in hundreds of different flavors; it can be filled with any fruit, candy, baked good, or chocolate creation; and you can top it with anything under the sun.  The only thing better than ice cream is free ice cream.  Once a year, as a

Online Shopper Intelligence Study Reports Cross Channel Retailing is Important and Profitable

The Compete Online Shopper Intelligence study provides powerful insight into the complete online shopping experience.  For more consumers insights, please contact Debra Miller at dmiller@compete.com for more information. Through policies as simple as in-store returns for online purchases to more sophisticated tools like mobile shopping apps, retailers are working towards breaking down the barriers between offline, online, and mobile shopping.  And it is a good thing retailers are working on

Online Shopper Intelligence Study Released

The Compete Online Shopper Intelligence study provides powerful insight into the complete online shopping experience.  For more consumers insights, please contact Matt Pace at mpace@compete.com or Debra Miller at dmiller@compete.com for more information. From instant price comparisons, to first hand consumer reviews, to video demonstrations, shoppers have a plethora of information about any product only a click away.  And indeed, consumers are taking advantage of this wealth of information.   For

Consumers Slow to Embrace Social Media As Shopping Resource

The Compete Online Shopper Intelligence study provides powerful insight into the complete online shopping experience. Please contact Matt Pace at mpace@compete.com or Debra Miller at dmiller@compete.com for more information. According to a 2008 Rosetta study, in April of 2008, less than 1/3 of US e-retailers had a Facebook page.  By November 2008, that number had doubled.  Last quarter, Softpedia reported that 86 percent of US online retailers have a Facebook