Image from: favim
In honor of hitting 1 million Twitter followers, luxury brand Burberry sent out approximately 3,000 thank you GIFs to fans last Monday. The thank you e-cards were personalized with followers’ names and were tweeted at them directly. While this certainly seems like a nice sentiment, and given that Friday was the GIF’s 25th Birthday, I wanted to determine what impact these tweets had.
In order to try and measure the effectiveness of these thank you e-cards, I looked at the demographics of burberry.com and twitter.com, to see if the type of people who shop at Burberry are also likely to be on Twitter. You’ll notice that the age demographics are actually fairly similar. However, there are some discrepancies amongst the other categories. Not surprisingly, Burberry customers tend to come from higher income levels, and percentage of female visitors to Burberry’s site is higher than Twitter’s.
Next, I checked the daily reach to burberry.com to see if people navigated to the site after receiving their thank you e-card. I was surprised to see that there wasn’t a big jump in traffic. Compared to the traffic over the last 30 days, last Monday wasn’t a noticeable increase.
What do you guys think of this idea? I personally haven’t ever heard of brands doing something like this before, and although the idea seems cute, do you think it was worth it?
Kendra comes to Compete to work in the Online Marketing department as the social media co-op. Kendra is currently a student at Northeastern studying Communications and Interactive Media. Find Kendra on Twitter @KNBissonnette.