Smartphone Owners Now Spending More from Handset, but Poor Site Functionality Is a Turn-off

Compete will be at CES 2010 sharing additional and complementary data to what you’ll read below. If you would like to set up a meeting with Compete to discuss, please email Danielle Nohe at or Greg Carter at

On the eve of the Consumer Electronics Show (CES), Compete released the results of its quarterly Smartphone Intelligence survey showing that smartphone owners are more comfortable buying from their handsets, but that poor mobile site functionality is still a turn-off for many. Nonetheless, the research suggests that mobile commerce (m-commerce) is ready to explode in 2010. The Smartphone Intelligence survey provides behavioral and survey-based insight into how consumers are using their iPhones, Blackberries, Android devices and other smartphones.

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